QlikView Crashes when using Nprinting On-Demand extension

[#1]

Hi,

I have an issue when try to use the Nprinting On-Demand extension in QV desktop.

I have followed all the document how to install it. The installation is success but QV is crashed every time I drag the extension.

My QV desktop version is 11.20.12904.0 SR12 64-bit edition (x64)

The Nprinting version : 16.2.0.0 (SR2).

OS: Window 7

The installation I follow is from NPrinting On Demand Object installation , I use the installation for client side (QV desktop).

My colleague can install without issue, they have the same version (QV desktop and Nprinting) the same as me.

Could anyone give me any suggestion where should I check to resolve this issue?

I found something similar issue in the community but it's only assume resolved as it's only giving direction to the requirement of the installation QlikView Crashing when NPrinting Extension obje... | Qlik Community.

Thanks

Best Regards,

Deasy

[Anonymous]

Check for the supported Internet Explorer.

• QlikView Desktop (version 11.20 SR 3 or 4 is required with IE 10. Version 11.20 SR 5 or higher is required with IE 11)

[#3]

Thanks Padmavathi,

But I thought the NPrinting On-Demand extension is for the AJAX one as it's only on Web View mode.. Is it still require of IE ?

[Anonymous · Accepted solution]

As per the requirements for OnDemand NPrinting, It should be. It solved my

issue when I was faced the same.

On Fri, Jun 17, 2016 at 2:35 PM, Deasy Natalia <qcwebmaster@qlikview.com>

[#5]

Hi Padmavathi,

You are correct 100% . It works now

Thank you so much for this .

Best Regards,
Deasy