I have 10 dashboard i am unable to see data in one dashboard ,
The dashboard opens and pointer shows opening message on charts .But it last for a long time and no data populate in the charts while in filters frequency is displayed .I am unable to make any selection
In audit log file i get error as
System.Exception: Failed to retrieve document list from the specified QVS
at QMSBackendCore.Service.ServiceImpl.GetUserDocumentList(Guid qvsID)
I don't know whether this error is related to the issue or not .
If this issue is reproducible in a lower environment like DEV or UAT then can you please clean this QVW, the related .SHARED files from User Document folder and then reload and distribute the document from Source Documents once again. Please do not try this option in a production environment which may cause removal of bookmarks and other server objects.
Also it would be good to verify how much memory this QVW is taking. You can check that in your local system. Open this QVW file and then open task manager and check memory taken by Qv.exe process.