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j_qlikview
Creator
Creator

License usage summary not showing the licience allocation option

Hi,

 

WE did installed single node and while validation i found an issue under license usage summary it was not showing the  user allocation  / user access s rules / login access rules tabs . Attached is the snap shot from the QMC for May2021 version.

Can someone help me on this .

j_qlikview_0-1639542616268.png

 

 

 

Thanks in advance,

J

Labels (5)
5 Replies
Seanog_Murphy
Creator III
Creator III

Hi @j_qlikview,

Are you using the SLK or the Serial and Control numbers to license the product?
Have you tried to reapply the license once again? 

Maria_Halley
Support
Support

@j_qlikview

 

Is the user you are logged in with root admin?

j_qlikview
Creator
Creator
Author

Hi,

I did used the Serial and Control numbers to license Qlik environment.

I did reapplied the license multiple times still same issue.

 

Thanks,

JH

j_qlikview
Creator
Creator
Author

@Maria_Halley  

Yes did logged in as root admin. 

 

Thanks,

JH

Seanog_Murphy
Creator III
Creator III

Hi @j_qlikview,

I would suggest that you raise a case with support so that we can have a closer look at the issue
https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992