License usage summary not showing the licience allocation option

[j_qlikview]

Hi,

WE did installed single node and while validation i found an issue under license usage summary it was not showing the  user allocation  / user access s rules / login access rules tabs . Attached is the snap shot from the QMC for May2021 version.

Can someone help me on this .

Thanks in advance,

J

[Seanog_Murphy]

Hi @j_qlikview,

Are you using the SLK or the Serial and Control numbers to license the product?
Have you tried to reapply the license once again? 

[Maria_Halley]

@j_qlikview

Is the user you are logged in with root admin?

[j_qlikview]

Hi,

I did used the Serial and Control numbers to license Qlik environment.

I did reapplied the license multiple times still same issue.

Thanks,

JH

[j_qlikview]

@Maria_Halley  

Yes did logged in as root admin. 

Thanks,

JH

[Seanog_Murphy]

Hi @j_qlikview,

I would suggest that you raise a case with support so that we can have a closer look at the issue
- https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992