Service Account Owner in Qlik Saas has access to published app without license

[AG-gugelbisolutions]

Hi there, I recently dealt with some SAO related issues, essentially due to the fact that the IdP account is not active any more. The account was temporary activated again, but the only Professional license available was given to another user.  We noticed, though, that the newly activated account is still able to enter and consult the only published app !!

Is the SAO granted this kind of access by default?

Thanks.

P.S. 1 : tha SAO was the owner of the app but now it is not

P.S. 2 : dynamic allocation is not activated and the SAO is not listed in the user allocation menu

[AG-gugelbisolutions]

Hi @Albert_Candelario , I didn't know they have Analyzer Capacity. We did try and see that minutes were being consumed.

Still, allocation rules are not that clear to me. Is there any documentation out there?

Thanks.

[Albert_Candelario]

Great the we found what it was!

Sure, here some documentation @AG-gugelbisolutions :

Assigning user allocations ‒ Qlik Cloud

Best,

Albert

[AG-gugelbisolutions]

Thanks, but this page does not explain how to set/modify analyzer capacity assignment rules, if possibile.

Am I loosing something?

[Vinay_B · Accepted solution]

Hi @AG-gugelbisolutions 

Please refer to this help site ink: https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Introduction/analyzer-ca... 

Also, sharing additional information about the capacity license:

• https://community.qlik.com/t5/Knowledge/How-to-Assign-an-Analyzer-Capacity-License/ta-p/1711495 
• https://community.qlik.com/t5/Knowledge/Analyzer-capacity-license-and-comparison-with-other-license/... 

Under the dynamic allocation option in the management console, you can choose between the below 4 options:

1. Choose between four options:

   • Dynamic assignment enabled for both professional and analyzer access:

     Professional access is assigned, if available, otherwise analyzer access. If neither of those are available, analyzer capacity is assigned, if available.

   • Dynamic assignment enabled only for professional access:

     Professional access is assigned, if available, otherwise analyzer capacity is assigned, if available.

   • Dynamic assignment enabled only for analyzer access:

     Analyzer access is assigned, if available, otherwise analyzer capacity is assigned, if available.

   • Dynamic assignment disabled for both professional and analyzer access:

     Analyzer capacity access is assigned, if available.

So you could choose between these options to allocate the capacity license. In Qlik cloud, you cannot allocate the capacity license manually to a user, it has to be a dynamic allocation.

I hope this clarifies. Let me know if any further assistance is needed on this.

Vinay

[Albert_Candelario]

Hello @AG-gugelbisolutions ,

Unfortunately, for Qlik Cloud as on the link and @Vinay_B  added the analyser minutes is dynamic and cannot be modified as it could be done in Qlik Sense client-managed.

If you would like this to work differently and enhancement on it, you could raise an Idea as explained Ideation Guidelines: How to Submit an Idea - Qlik Community - 1781436

Cheers,

Albert