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Link client-managed help to SaaS help

AndrewMcIlwrick
Luminary Alumni
Luminary Alumni

Link client-managed help to SaaS help

Some customers use one of the above platforms. Some use both. Hopefully Qlik Fort will add even more !

When I identify a feature I want to research in client-managed QSEoW it would be great to know that it is available in QS SaaS, and on the roadmap for delivery in 'n' releases.

As an example, the help for QSEoW could be extended to take a viewer to a SaaS page if the feature is available there in a different format say with more options. Currently the two sets of help pages are disparate, but many customers need a more "hybrid" help system to compare feature availability, especially as QSEoW lags SaaS delivery timescales.

This would benefit not just developers, but also key customer decison makers hence ultimately sales ?

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2 Comments
Meghann_MacDonald

From now on, please track this idea from the Ideation portal. 

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Meghann

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Ideation
Explorer II
Explorer II
 
Status changed to: Closed - Archived