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Org Chart has no HoverOver tooltip feature in touch mode while it has the same feature when touch mode is off.

bgadela12
Contributor II
Contributor II

Org Chart has no HoverOver tooltip feature in touch mode while it has the same feature when touch mode is off.

The "sn-org-chart" extension in the new version has a tooltip feature, when we hover over it, which is working as expected when the Touchscreen mode is OFF.  But all systems by default has Touchscreen mode ON and the feature doesn't work when the Touchscreen mode is ON.

It impossible to have all the end-users turn the Touchscreen mode OFF manually when its ON to use this feature. A reported Bug QB-4252 has been closed as WAD, because the functionality never exited in the chart before. 

As this greatly helps end-users, we (JNJ) request that this feature be added in the product. 

1 Comment
Patric_Nordstrom
Employee
Employee

Thank you all for your feedback on ways to improve our product. While this is something we understand would be useful, it's not on the short-term roadmap. Please continue to show your support for this idea by commenting and liking.

By default, charts don't have tooltips when in touch mode. In this case you probably want to force touch off for all users.

Thanks, 

Patric

Status changed to: Open - Collecting Feedback