The "sn-org-chart" extension in the new version has a tooltip feature, when we hover over it, which is working as expected when the Touchscreen mode is OFF. But all systems by default has Touchscreen mode ON and the feature doesn't work when the Touchscreen mode is ON.
It impossible to have all the end-users turn the Touchscreen mode OFF manually when its ON to use this feature. A reported Bug QB-4252 has been closed as WAD, because the functionality never exited in the chart before.
As this greatly helps end-users, we (JNJ) request that this feature be added in the product.