[A brief description of the idea]
Please let Replicate to output all information needed for researching the cause when a task crash occurs.
(Don't ask customer for gathering information again and again.)
[The value proposition for the idea]
$20K Replicate renew and $10K new
[The target audience for the idea]
NTT Docomo : End User
[How does this idea help the user?]
Last year Docomo suffered from service stopping by Replicate's crash issue.
Your support team needs 6 months until resolving the issue.
Until resolving the issue your support repeated asking customer to gather information.
Customer require you to create product with solutions in mind when problems arise.