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[Qlik Replicate] Strengthen outputting debug information when a task crash occurs.

iti-attunity-sup
Partner - Creator III
Partner - Creator III

[Qlik Replicate] Strengthen outputting debug information when a task crash occurs.

[A brief description of the idea]
Please let Replicate to output all information needed for researching the cause when a task crash occurs.
(Don't ask customer for gathering information again and again.)

 

[The value proposition for the idea]
$20K Replicate renew and $10K new

 

[The target audience for the idea]
NTT Docomo : End User

 

[How does this idea help the user?]
Last year Docomo suffered from service stopping by Replicate's crash issue.
Your support team needs 6 months until resolving the issue.
Until resolving the issue your support repeated asking customer to gather information.
Customer require you to create product with solutions in mind when problems arise.

2 Comments
Meghann_MacDonald

From now on, please track this idea from the Ideation portal. 

Link to new idea

Meghann

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Ideation
Explorer II
Explorer II
 
Status changed to: Closed - Archived