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Support Updates

The Support Updates blog delivers important and useful Qlik Support information about end-of-product support, new service releases, and general support topics.

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Jamie_Gregory
Community Manager
Community Manager

Hello Qlik Users! 

How can I track the usage of my Tenant over time? How are my entitled users using the Tenant? 

How can I better understand the usage of Analyzer Capacity vs. Analyzer & Professional Entitlements? 

These are a couple of the questions we frequently hear. To enable you to find better answers for those, we are happy to share with you the new Entitlement Analyzer for Qlik Sense Enterprise SaaS! 

Entitlement Analyzer.pngThe Entitlement Analyzer will help answer those questions and more! The app provides insights on: 

  • Entitlement usage overview across the Tenant 
  • Analyzer Capacity – Detailed usage data and a predication if you have enough 
  • Understand how users are using the system and if they have the right Entitlement assigned to them 
  • Understand which Apps are used the most by using the NEW "App consumption overview" sheet
  • And much more! 

 

Analyzer.JPG

 

The Entitlement Analyzer uses a new API Endpoint to fetch all the required data and will store the history in QVD files to enable even better Analytics over time. 

 A few things to note: 

  • This app is provided as-is and is not supported by Qlik Support. 
  • It is recommended to always use the latest app. 
  • Information is not collected by Qlik when using this app. 

 

The app as well as the configuration guide can be found at the bottom of this post. This app was created internally and will be supported by the developers of the app. They will be following this thread so be sure to post any questions or issues here so they can be addressed. 

Be sure to subscribe to the Qlik Support Updates Blog by clicking the green Subscribe button to stay up-to-date with the latest Qlik Support announcements. Please give this post a like if you found it helpful! 

Kind regards, 

Qlik Digital Support Team 

 

 

Change log:

Oct. 7, 2021: Updated and attached latest QVF file for Entitlement Analyzer. The new version contains details about open events and therefore allows customers to better understand their consumption of the tenant. 

Oct. 20, 2022: Updates to legacy version and new app with OEM features available.

Version

Description

Customer Type

Ongoing Development

Entitlement Analyzer – Current.qvf

If this is the first time installing this application, use this application. This version addresses bug fixes and introduces support for multitenancy. If “upgrading” to this version from an older version of the Entitlement Analyzer, historical data will be lost.

Direct, OEM

Yes – all new bug fixes and features will be addressed in this version and forward.

Entitlement Analyzer – Legacy.qvf

This version addresses bug fixes and is intended to be used by existing Direct customers to upgrade from the old version while keeping their existing history.

Direct

No – this version of the app will be the last version for Direct customers only.

 

 

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