The Global Support organization is happy to announce improvements to our Qlik Support Portal. The “new look” portal offers new designs aimed at helping you find answers and information more easily. By highlighting engaging content and using intuitive navigation, our goal is to enhance your self- service experience.
We look forward to providing you:
Topic and product based content for the anonymous user
Universal navigation and new custom page designs
Easy visibility and connectivity to additional Qlik resources (Community, Help, QCC, YouTube Channels, Cloud status)
Enhanced navigation to existing functions such as My Environments, My Licenses and My Cases for the authenticated users
More “1-click” navigation
Organized resources and knowledge content based on popular searches and usage
Finally, we’ve made it even easier for you to engage our vibrant Qlik community product forums where you can ask your questions and look for solutions, tips and tricks from over 68,000 Qlik product users.
Our maintenance window for Go Live is over the weekend of May 11/12. See Portal Maintenance announcement in the below comments.
If you have any questions, please feel free to comment. We’ll be monitoring and updating you as our progress for deployment continues. For those of you attending Qonnections, please visit our Support Kiosk to share your feedback.
Niall Gillick Senior Global Support Director, EMEA
We are not stopping here though, therefore we would value your feedback on the changes we have made so far, as well as suggestions on further improvements.
Gohere to submit your feedback or add your comments & ideas to this post. We're listening. If you are at Qonnections this week, please stop by and visit the Global Support booth. We'd love to meet you.