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KarthikGs
Creator
Creator

Fails to generate a task

Hi all,
I'm new to TAC . i'm using 6.2.1 version TAC. And i have been facing this problem

Connection to generator failed(command line)  take a look at the pictures attached.

As per the solutions provided above.
How can i stop the command line from the TAC?
can anyone guide me how to fix this issue step by step.
Thanks in advance
Labels (2)
11 Replies
Anonymous
Not applicable

Hello 
I have no clues on NPE error when it is trying to initialize a remote conneciton from commandline to TAC, maybe there is an issue on Commandline installation, can you please report a ticket on our support portal, our colleagues will follow up your problem and investigate it further, if needed, our colleauges will schedule a webex meeting and provide remote assistance. 
Regards
Shong
KarthikGs
Creator
Creator
Author

How to rise a ticket in the support portal once logged in?