[resolved] Component installation

[Anonymous]

Hi everybody, 
I premise that I'm new with Talend Studio and in general ETL programs. 
I downloaded from the "Exchange" couple of components and yet I'm not able to install them. 
I placed them in "talend component" folder and I can see them in "Exchange" in my TOS as from screenshot below

I installed all of them, restarted and yet can't find any of them in Palette when I open a job.
Anybody can help?
Thanks
Mattia

[Anonymous]

Nope never got that error, I transfered components in another folder as you indicated and updated it in talend/component but still nothing as before. 


could it be that some components are in a specific folder inside and some not?
Thanks
Mattia

[Anonymous]

Hi,
In order to be imported to the Palette of the Studio, the custom components have to be in separate folders located at the root of the component folder you have defined.
Here is the document about:TalendHelpCenter:How to define the user component folder (Talend > Components)

Best regards
Sabrina

[Anonymous]

Done but still they don't appear in the Palette
Thanks
Mattia

[Anonymous]

Hi,
We will take a testing on TOS 6.0 to see if this issue repro on our side then come back to you asap.

Best regards
Sabrina

[Anonymous]

Thank you very much
Mattia

[Anonymous · Accepted solution]

Hi,
We made a testing on studio 6.0.
The custom component .zip files will be placed into this specific folder<InstallationPath>\plugins\org.talend.designer.components.exchange_6.0.0.20150702_1326\downloaded

Best regards
Sabrina

[Anonymous]

Hi,
Great, seems like it works this way
Thanks a lot
Mattia

[Anonymous]

Hi,
Can we consider this topic as resolved? Feel free to let us know if there is any further help we can give.
Best regards
Sabrina

[Anonymous]

Yes thanks again
Mattia

[Anonymous]

Hi,

Has this issue been resolved with 6.3?  I'm also having trouble loading components.

In the folder

C:\Opt\TOS_DI-20161026_1219-V6.3.0\plugins\org.talend.designer.components.exchange_6.3.0.20161026_1219\downloaded\

I see files like tFileOutputPDF_zip that only contain

{"result":"INTERNAL ERROR, PLEASE TRY LATER"}

I've copied the component .zip files to this folder and restarted.  Still does not load the components.

Running on Windows 10, Version 1607, OS Build 14393.576 with 64-bit Java Build 1.8.0_111-b14.

Thanks in advance,
--Jim