Error 1068: how to solve?

[TomBond77]

Hi experts

Our NPrinting is not running anymore.

When try to start the web service I am getting an Error 1068. I have checked this help 

but the solution to add the local admin user to the "Logon as a service" didn't help. Furthermore the dependent services Remote Protocol Call are running!

What can I else do?

[Fabiano_Martino_Intelco]

 @TomBond77 

I suggest you look in the Windows Event Viewer.

Usually the error events provide a text explanation of the problem.

This might be useful to diagnose the problem.

Regards

Fabiano

[TomBond77]

seems to be antivirus issue: https://community.qlik.com/t5/Official-Support-Articles/Qlik-NPrinting-Server-Engine-and-Designer-An...