Hi,

Sorry if this is a somethiong simple but our QlikView Administrator has lefty the company and we are trying to fill the gap before he is replaced.

A user is receiving the "You must enable at least one engine before generating the connection cache" message, we have checked and restarted the NPrinting services in the below order but the message still appears.

Start Services Order

QlikNPrintingMessagingService

QlikNPrintingScheduler

QlikNPrintingWebEngine

QlikNPrintingEngine

QlikNPrintingRepoService

We are running NPrinting 17.2 and no changes have been made to the system.

Any help would be much appreciated!

I can also not access the web front end, the administrator said he had setup an account but cannot login using Windows Authentication which is the method used.

Any help welcome