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henrikalmen
Specialist
Specialist

How can it be so difficult to enter the ideation area?

I got an email from Qlik Ideation due to an added comment on a request, and the email has a link "Reply and see request details". When I click that link, all I get is this:

henrikalmen_0-1712310681383.png

The I use the support link in the top menu of Qlik Community and I go to Ideation - Browse and Suggest https://community.qlik.com/t5/Ideation/ct-p/qlik-product-insight and I search the idea I want to visit in the table. I find it and I click its link, only to end up at the same error message.

In the Browse and Suggest table there is a text stating "To post an idea or authenticate yout login, first click Suggest Features" above this app." So I click that link and all that happens is that I am returned to the same Browse and Suggest page again, and when I once again click the idea link I still get the same error as in the image above.

"Suggest features" is the first of the links in this widget bar above the ideas table:

henrikalmen_1-1712310862085.png

The second widget says "Open Portal" but the same thing happens as when I click the first link.

The third widget is Learn More [about Ideation], and it leads to https://community.qlik.com/t5/About-Ideation/ct-p/qlik-aboutideation. On that page there are five links at the bottom and only the first and last are working, the other (e.g. "How to submit an idea") leads to an error page.

Just before posting this message I come up with the idea to try with Google Chrome instead of Firefox that I am using - and now the link in the email that I got works! But instead, the Browse and Suggest table gives me an authenticate button, and when I click that I end up on an error page at ideation.qlik.com. Well, after once again reloading the Browse and Suggest page I can use it in Chrom and redirections to the ideation area works.

But I choose to post this anyways, even though I got it working in Chrome in the end. Does it really have to be this complicated to access ideation?

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