3 Replies Latest reply: Jun 20, 2016 1:18 PM by Pascal Theurot RSS

    Error installation: Qlik sense 2.0

    Fabio Mazzarelli

      hi,

      i have a problem during installation - qlik sense desktop vers.2.0

       

      I attached the log.

       

      Could you help me?

       

      When I try to uninstall it, the program only propose to accept or cancel.

       

      Thanks

      Fabio M.

       

      [0978:215C][2015-07-24T10:30:18]i001: Burn v3.9.1006.0, Windows v6.1 (Build 7600: Service Pack 0), path: C:\Users\mdicanosa.GRUPPOMCM\AppData\Local\Package Cache\{7c76abd2-f2ef-484b-a537-edf34c3aaef1}\Qlik_Sense_Desktop_setup.exe, cmdline: '-burn.unelevated BurnPipe.{7AA06218-4495-4BB0-9440-FF3B95A78C54} {FF59A6C4-4BD0-4C97-97AE-3F6B7365013B} 8896 /uninstall'

      [0978:215C][2015-07-24T10:30:18]i000: Initializing string variable 'ADDLOCAL' to value 'ALL'

      [0978:215C][2015-07-24T10:30:18]i000: Initializing hidden variable 'QVPASS'

      [0978:215C][2015-07-24T10:30:18]i000: Initializing string variable 'QVUSER' to value ''

      [0978:215C][2015-07-24T10:30:18]i000: Initializing string variable 'CENTRALREPOSITORY' to value '1'

      [0978:215C][2015-07-24T10:30:18]i000: Initializing string variable 'SKIPSTARTSERVICES' to value '0'

      [0978:215C][2015-07-24T10:30:18]i000: Initializing string variable 'CONFIGSERVICES' to value '1'

      [0978:215C][2015-07-24T10:30:18]i000: Initializing string variable 'MODIFY' to value '0'

      [0978:215C][2015-07-24T10:30:18]i000: Initializing string variable 'OriginalFileName' to value 'Qlik_Sense_Desktop_setup'

      [0978:215C][2015-07-24T10:30:18]i000: Initializing string variable 'INSTALLDIR' to value '[ProgramFiles64Folder]\Qlik\Sense'

      [0978:215C][2015-07-24T10:30:19]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\MDICAN~1.GRU\AppData\Local\Temp\Qlik_Sense_Desktop_20150724103019.log'

      [0978:215C][2015-07-24T10:30:19]i000: Loading prerequisite bootstrapper application because managed host could not be loaded, error: 0x80070490.

      [0978:1FB4][2015-07-24T10:30:19]i000: Setting version variable 'WixBundleFileVersion' to value '2.0.2.0'

      [0978:215C][2015-07-24T10:30:19]i100: Detect begin, 3 packages

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full'

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F319934C-1C5E-4B89-9A8E-DDF1C54A040E}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewDesktop10X64SrcToSr5' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{997FF31A-80C9-4B92-8F80-10953D2AE9A3}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewDesktop10X86SrcToSr5' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{72660D8D-8777-4F01-BF87-58DC55761C8B}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewDesktop11X64Ir' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewDesktop11X64Sr1Sr2' to value 1

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewDesktop11X64Src' to value 1

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{89FB3889-47EE-4CDA-A2DC-565C1D6CEE6C}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewDesktop11X86Ir' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E61ED3DB-432C-4961-8B3D-0784C31E3914}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewDesktop11X86Sr1Sr2' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E61ED3DB-432C-4961-8B3D-0784C31E3914}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewDesktop11X86Src' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A8EA2D08-EDBC-48F3-80D7-1EEE1A8E0913}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewDesktop8X64' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D2CF9A7C-1CD9-4C62-B9FE-942893F84889}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewDesktop8X86' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2A7C0763-D448-40A5-B602-39086F255088}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewDesktop9X64' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{343ACA46-AF91-495F-A64F-81F9736638FB}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewDesktop9X86' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{65E859BA-5BD7-4936-938B-4B151FED1263}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewOcx10X86SrcToSr5' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9E76F605-758C-46D2-84B9-E645A9E1D165}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewPlugin11X86Ir' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9E76F605-758C-46D2-84B9-E645A9E1D165}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewPlugin11X86Sr1Sr2' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9E76F605-758C-46D2-84B9-E645A9E1D165}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewPlugin11X86Src' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B030B7BD-CD13-45AA-8376-167E2E138C54}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewPublisher8X64' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CCACAAE2-CA00-4D9A-88BE-947AE4EE38E0}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewPublisher8X86' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B030B7BD-CD13-45AA-8376-167E2E138C54}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewPublisher9X64' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CCACAAE2-CA00-4D9A-88BE-947AE4EE38E0}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewPublisher9X86' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{31572C57-0591-4F94-B5EC-34806D0290DB}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewServer10X64SrcToSr5' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{354F6EFD-CCB5-482B-AB80-5FC082F2B051}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewServer10X86SrcToSr5' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3EC762CC-7C01-44A0-AA3F-FA061D51CF39}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewServer11X64Ir' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3A687404-2BA6-4061-9E25-DD8C7182D842}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewServer11X64Sr1Sr2' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3A687404-2BA6-4061-9E25-DD8C7182D842}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewServer11X64Src' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CE398970-9B21-4336-B63E-02222CEC2009}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewServer11X86Ir' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E18CB379-C375-4118-849C-C3AA60756D13}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewServer11X86Sr1Sr2' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E18CB379-C375-4118-849C-C3AA60756D13}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewServer11X86Src' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1068C914-E626-4547-9115-3A5EF7BE2162}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewServer8X64' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{22FF271C-5039-4243-A5E5-59283724126B}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewServer8X86' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1068C914-E626-4547-9115-3A5EF7BE2162}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewServer9X64' to value 0

      [0978:215C][2015-07-24T10:30:19]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{22FF271C-5039-4243-A5E5-59283724126B}'

      [0978:215C][2015-07-24T10:30:19]i000: Setting numeric variable 'QlikViewServer9X86' to value 0

      [0978:215C][2015-07-24T10:30:19]i052: Condition 'NETFRAMEWORK45 >= 379893' evaluates to false.

      [0978:215C][2015-07-24T10:30:19]i101: Detected package: NetFx452Full, state: Absent, cached: None

      [0978:215C][2015-07-24T10:30:19]i101: Detected package: SenseDesktop, state: Absent, cached: None

      [0978:215C][2015-07-24T10:30:19]i101: Detected package: DemoApps, state: Absent, cached: None

      [0978:215C][2015-07-24T10:30:19]i052: Condition 'VersionNT64 >= v6.1' evaluates to true.

      [0978:215C][2015-07-24T10:30:19]i052: Condition 'NTProductType=1' evaluates to true.

      [0978:215C][2015-07-24T10:30:19]i199: Detect complete, result: 0x0

      [0978:215C][2015-07-24T10:30:22]i200: Plan begin, 3 packages, action: Install

      [0978:215C][2015-07-24T10:30:22]w321: Skipping dependency registration on package with no dependency providers: NetFx452Full

      [0978:215C][2015-07-24T10:30:22]i000: Setting string variable 'WixBundleLog_NetFx452Full' to value 'C:\Users\MDICAN~1.GRU\AppData\Local\Temp\Qlik_Sense_Desktop_20150724103019_0_NetFx452Full.log'

      [0978:215C][2015-07-24T10:30:22]i201: Planned package: NetFx452Full, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None

      [0978:215C][2015-07-24T10:30:22]i201: Planned package: SenseDesktop, state: Absent, default requested: Present, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [0978:215C][2015-07-24T10:30:22]i201: Planned package: DemoApps, state: Absent, default requested: Present, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [0978:215C][2015-07-24T10:30:22]i299: Plan complete, result: 0x0

      [0978:215C][2015-07-24T10:30:22]i300: Apply begin

      [22C0:1E68][2015-07-24T10:30:22]i360: Creating a system restore point.

      [22C0:1E68][2015-07-24T10:31:12]i361: Created a system restore point.

      [0978:1898][2015-07-24T10:31:15]w343: Prompt for source of package: NetFx452Full, payload: NetFx452Full, path: C:\Users\mdicanosa.GRUPPOMCM\Desktop\NDP452-KB2901907-x86-x64-AllOS-ENU.exe

      [0978:1898][2015-07-24T10:31:15]i338: Acquiring package: NetFx452Full, payload: NetFx452Full, download from: http://go.microsoft.com/fwlink/?LinkId=397708

      [22C0:0F44][2015-07-24T10:32:07]i305: Verified acquired payload: NetFx452Full at path: C:\ProgramData\Package Cache\.unverified\NetFx452Full, moving to: C:\ProgramData\Package Cache\89F86F9522DC7A8A965FACCE839ABB790A285A63\NDP452-KB2901907-x86-x64-AllOS-ENU.exe.

      [22C0:1E68][2015-07-24T10:32:07]i301: Applying execute package: NetFx452Full, action: Install, path: C:\ProgramData\Package Cache\89F86F9522DC7A8A965FACCE839ABB790A285A63\NDP452-KB2901907-x86-x64-AllOS-ENU.exe, arguments: '"C:\ProgramData\Package Cache\89F86F9522DC7A8A965FACCE839ABB790A285A63\NDP452-KB2901907-x86-x64-AllOS-ENU.exe" /q /norestart /chainingpackage "Qlik Sense Desktop setup"'

      [0978:215C][2015-07-24T10:37:56]i319: Applied execute package: NetFx452Full, result: 0x0, restart: None

      [22C0:1E68][2015-07-24T10:37:56]i351: Removing cached package: NetFx452Full, from path: C:\ProgramData\Package Cache\89F86F9522DC7A8A965FACCE839ABB790A285A63\

      [0978:215C][2015-07-24T10:37:56]i399: Apply complete, result: 0x0, restart: None, ba requested restart:  No

      [0978:215C][2015-07-24T10:37:56]i500: Shutting down, exit code: 0x0

      [0978:215C][2015-07-24T10:37:56]i000: The prerequisites were successfully installed. The bootstrapper application will be reloaded.

      [0978:215C][2015-07-24T10:37:56]i006: Bootstrapper application requested to be reloaded.

      [0978:215C][2015-07-24T10:37:56]e000: Error 0x81f403e8: The Burn engine cannot run with an MBA under the .NET 4 CLR on Windows 7 RTM with .NET 4.5.2 (or greater) installed.

      [0978:215C][2015-07-24T10:37:56]i000: Loading prerequisite bootstrapper application because managed host could not be loaded, error: 0x81f403e8.

      [0978:2330][2015-07-24T10:37:57]i000: Setting version variable 'WixBundleFileVersion' to value '2.0.2.0'