I fixed it... but not exactly sure how...
Previously the users were listed as inactive and blocked. I changed the blocked status, resynced the user list, and added a couple of admin roles to the user. The user became "active", although I wonder whether this was due to the fact that I had tried to login heaps of times.
Any clarification on this would be great.
I have found that my problem was the LDAP filter that probably was in the wrong format. I was passing the path to the OU where the users are , like this:
I removed the LDAP filter, Synced and all users (including some service accounts I wanted to filter) showed up in seconds!
What I should have, was a LDAP query to return users from a specific group, something like this:
Example 1: (memberOf=CN=QlikPowerUsers,CN=Users,DC=example,DC=com) returns all users and their attributes who are
members of the QlikPowerUsers group.
Example 2: (&(objectCategory=person)(objectClass=user)(cn=Joe*)) returns all users and their attributes whose name begins
mple,DC=com)) returns all users and their attributes who are members of either QlikPowerUsers OR QlikReadOnlyUsers groups.
More info about this on this very useful document:
Hope this also solved your problem!
I got the same problem but there is a small difference. I Load the AD-group and as the result not only the user which are included to the AD group are blocked, all users are inactive and we are locked out of the complete system. Is someone able to help me? The software provider told us that the solution will last three hours and at our expense.
It sounds like bug in the Qlik System.
The system blocked out all our Administrators!!!!!!!!!!!!!!!!!!!!!