3 Replies Latest reply: Dec 20, 2016 8:08 AM by Chip Matejowsky RSS

    QMC tasks are not visible

    Nawaz Dalal

      Hi All,

       

       

      Recently license on the QlikView server got expired, due to which the tasks in the QMC are not visible.

      After which I applied the new license key (taken from other server which was not in used).

      While doing this, I was able to successfully apply the license key,but still the issue is not resolved. Its still showing as "Lef is invalid" or "Lef has expired" in the STATUS ->SERVICES tab of QMC.

      Please find the attached snapshot.

       

       

      Can anyone help me in resolving this issue?

       

       

      Thanks in advance!

       

       

      Regards,

      Nawaz

        • Re: QMC tasks are not visible
          Chip Matejowsky

          can you post the PRODUCTLEVEL line of the LEF?

           

          Try the following:

          1. Back up the Lef.txt file in %ProgramData%\QlikTech and the Settings.ini file in %ProgramData%\QlikTech\QlikViewServer
          2. Stop QVS and QMS services in Windows Services applet
          3. Move or delete the Lef.txt file i%ProgramData%\QlikTech
          4. Edit the Settings.ini file in %ProgramData%\QlikTech\QlikViewServer, removing everything below the ["Authentication]" section
          5. Restart the QVS and QMS services
          6. Re-apply the QlikView Server license in QMC > System > Licenses > QlikView Server > QlikView Server License
            • Re: QMC tasks are not visible
              Nawaz Dalal

              Hi Chip,

              This is the product level line:

              PRODUCTLEVEL;10;;2017-08-30

               

              Regards,

              Nawaz

                • Re: QMC tasks are not visible
                  Chip Matejowsky

                  Hi Nawaz,

                  Did you see the steps I previously listed?

                  Try the following:

                  1. Back up the Lef.txt file in %ProgramData%\QlikTech and the Settings.ini file in %ProgramData%\QlikTech\QlikViewServer
                  2. Stop QVS and QMS services in Windows Services applet
                  3. Move or delete the Lef.txt file i%ProgramData%\QlikTech
                  4. Edit the Settings.ini file in %ProgramData%\QlikTech\QlikViewServer, removing everything below the ["Authentication]" section
                  5. Restart the QVS and QMS services
                  6. Re-apply the QlikView Server license in QMC > System > Licenses > QlikView Server > QlikView Server License

                   

                   

                  - Chip