What version of NPrinting? What type of QlikView Connection (Server/Local)?
If NPrinting 17.x and QlikView Local connection, you will need to either restart the NPrinting services or reload the Connection Metadata for fresh data to reflect in the reports. If you are on the NPrinting June 2017 release, you can add a Trigger to the Connection to schedule the Metadata reload so it is not a manual process.
In short, we need more information in order to offer suggestions.
HTH - Daniel.
Hi Mr Jenkins
The NPrinting is 18.104.22.168 (SR2)
The Qlikview view connection is Local.
I have tried restarting the NPrinting services. I tried reloading the connection metadata manually and encountered an error message regarding the user permission.
I will try and resolve all the user login issues first before I continue.