6 Replies Latest reply: Oct 19, 2017 7:38 AM by László Gyimesi RSS

    Qliksense Installation Error (1603)

    Amrinder Sidhu

      Hello All,

       

      I am trying to install qliksense desktop June 2017 version(Personal edition) but facing error. Folders, Files everything gets created then it is rollbacked and error is displayed saying check the log file.I have done/checked all below:

       

      • Installed .net framework 4.5.2
      • Cleared Temp Data and Package Cache
      • Installed Microsoft visual C++ Packages
      • Made changes in registery.
      • Checked Permissions and everything

       

      Apart from this if anybody has a solution kindly help me out. I am attaching Log file and snapshot for reference.

       

      Error.png

        • Re: Qliksense Installation Error (1603)
          Kaushik Solanki

          Check the solution given on this link.

           

          https://community.qlik.com/thread/168527

           

          Regards,

          Kaushik Solanki

            • Re: Qliksense Installation Error (1603)
              Amrinder Sidhu

              Hi Kaushik,

              Thanks for reply.

              But Microsoft Visual C++ =redistributable Package(2008,2010,2012,2013,2015) are already installed on my system.

                • Re: Qliksense Installation Error (1603)
                  Kaushik Solanki

                  Check if they are for 32 bit or 64 bit.

                   

                  Regards,

                  Kaushik Solanki

                      • Re: Qliksense Installation Error (1603)
                        Anand Chouhan

                        Also check will this machine contains proper security or windows licence and they are updated also.

                          • Re: Qliksense Installation Error (1603)
                            László Gyimesi

                            Hi,

                             

                            I have the same issue: fresh Qliksense install (not upgrade) on Windows 10 stops with error message (see attached). If I look at the last page of the 80MB install log (see below), I see 1603 error.

                             

                            C++ components installed properly (see attached). I tried after several restarts, no success.

                             

                            What else should I try?

                             

                            MSI (s) (E0:A4) [13:26:35:215]: Note: 1: 1708

                            MSI (s) (E0:A4) [13:26:35:215]: Note: 1: 2205 2:  3: Error

                            MSI (s) (E0:A4) [13:26:35:215]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708

                            MSI (s) (E0:A4) [13:26:35:215]: Note: 1: 2205 2:  3: Error

                            MSI (s) (E0:A4) [13:26:35:215]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709

                            MSI (s) (E0:A4) [13:26:35:215]: Product: Qlik Sense Desktop -- Installation failed.

                             

                             

                            MSI (s) (E0:A4) [13:26:35:216]: Windows Installer installed the product. Product Name: Qlik Sense Desktop. Product Version: 11.14.3. Product Language: 1033. Manufacturer: QlikTech International AB. Installation success or error status: 1603.

                             

                             

                            MSI (s) (E0:A4) [13:26:35:266]: Deferring clean up of packages/files, if any exist

                            MSI (s) (E0:A4) [13:26:35:268]: MainEngineThread is returning 1603

                            MSI (s) (E0:08) [13:26:35:273]: RESTART MANAGER: Session closed.

                            MSI (s) (E0:08) [13:26:35:273]: No System Restore sequence number for this installation.

                            === Logging stopped: 2017. 10. 19.  13:26:35 ===

                            MSI (s) (E0:08) [13:26:35:280]: User policy value 'DisableRollback' is 0

                            MSI (s) (E0:08) [13:26:35:280]: Machine policy value 'DisableRollback' is 0

                            MSI (s) (E0:08) [13:26:35:280]: Incrementing counter to disable shutdown. Counter after increment: 0

                            MSI (s) (E0:08) [13:26:35:280]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

                            MSI (s) (E0:08) [13:26:35:280]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

                            MSI (s) (E0:08) [13:26:35:281]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

                            MSI (s) (E0:08) [13:26:35:282]: Destroying RemoteAPI object.

                            MSI (s) (E0:34) [13:26:35:282]: Custom Action Manager thread ending.

                            MSI (c) (20:1C) [13:26:35:284]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

                            MSI (c) (20:1C) [13:26:35:284]: MainEngineThread is returning 1603

                            === Verbose logging stopped: 2017. 10. 19.  13:26:35 ===""