5 Replies Latest reply: Jan 15, 2018 10:37 AM by Andrew Whitfield RSS

    Qlik Sense Desktop Installation Failed

    Richard Teng

      Hi All,

       

      Has anyone experience this issue and resolved it?

       

      When installing Qlik Sense Desktop got this error message.

       

      [1BA0:1628][2017-12-19T15:38:42]e000: Error 0x80070643: Failed to install MSI package.

      [1BA0:1628][2017-12-19T15:38:42]e000: Error 0x80070643: Failed to configure per-user MSI package.

      [1BA0:1628][2017-12-19T15:38:42]i000: Detected failing msi: SenseDesktop

      [1BA0:1628][2017-12-19T15:38:42]i319: Applied execute package: SenseDesktop, result: 0x80070643, restart: None

      [1BA0:1628][2017-12-19T15:38:42]e000: Error 0x80070643: Failed to execute MSI package.

      [1BA0:1628][2017-12-19T15:38:42]i000: ProgressTypeInstallation

      [1BA0:1628][2017-12-19T15:38:42]i000: Starting rollback execution of SenseDesktop

       

      Run it as administrator - still failed.

       

      Kind regards,

        • Re: Qlik Sense Desktop Installation Failed
          Arvind Patil

          Hi Richard,

           

          Please look into below thread it may help you:

           

          Qlik Sense Installation issue

           

          Thanks,

          Arvind Patil

            • Re: Qlik Sense Desktop Installation Failed
              Richard Teng

              Thanks Arvind for your response. I think the problem is not the same.

               

              Link that you provide:

              [0EC4:0DAC][2015-08-18T13:25:06]e000: Error 0x80070643: Failed to install MSI package.

              [0EC4:0DAC][2015-08-18T13:25:06]e000: Error 0x80070643: Failed to execute MSI package.

              [10DC:04B8][2015-08-18T13:25:06]e000: Error 0x80070643: Failed to configure per-machine MSI package.

              [10DC:04B8][2015-08-18T13:25:06]i000: Detected failing msi: PostgreSQL

              [10DC:04B8][2015-08-18T13:25:06]i319: Applied execute package: PostgreSQL, result: 0x80070643, restart: None

              [10DC:04B8][2015-08-18T13:25:06]e000: Error 0x80070643: Failed to execute MSI package.

              [10DC:04B8][2015-08-18T13:25:06]i000: ProgressTypeInstallation

               

              -this error is more on PostgreSQL error message.

               

              But here is on Detected failing msi: SenseDesktop

              [1BA0:1628][2017-12-19T15:38:42]e000: Error 0x80070643: Failed to install MSI package.

              [1BA0:1628][2017-12-19T15:38:42]e000: Error 0x80070643: Failed to configure per-user MSI package.

              [1BA0:1628][2017-12-19T15:38:42]i000: Detected failing msi: SenseDesktop

              [1BA0:1628][2017-12-19T15:38:42]i319: Applied execute package: SenseDesktop, result: 0x80070643, restart: None

              [1BA0:1628][2017-12-19T15:38:42]e000: Error 0x80070643: Failed to execute MSI package.

              [1BA0:1628][2017-12-19T15:38:42]i000: ProgressTypeInstallation

              [1BA0:1628][2017-12-19T15:38:42]i000: Starting rollback execution of SenseDesktop

               

              Kind regards,

            • Re: Qlik Sense Desktop Installation Failed
              Andrew Whitfield

              Just wonder if this may do the trick:

               

              • Create a folder on your PC e.g.  C:\ QSTemp
              • From the start menu in search type: regedit and select regedit.exe
              • Locate the following: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\Personal
              • Double click on Personal.

              It will look something like this

               

               

              • Copy the contents and save in a text file
              • Replace the copied value with the path of the folder you created: C:\ QSTemp and exit the registry
              • Locate the Qlik Sense installer .exe
              • Right Click and select ‘run as administrator’ – the installer should run OK.
              • When completed, go back into regedit (it will open at the correct place) and replace the temporary value with the one you copied into the text file.

               

               

              We have had several internal users for which the instal failed and this did the trick

               

              Best Regards

               

              Andy