Catalog and Lineage

[pandabrowski]

Hi, after fresh installation of qdc i receive after opening QDC page following error:

"core.error.code.FAILED_TO_CONNECT_TO_LICENSES_SERVICE - Failed to connect to the licenses service. Check if the licenses service is running."

it is running on centos 7, with QDC Septemper Relaase (patch 1) - 4.7.2.18 , tomcat 9.0.33,  single-node.

could you suggest how to fix it /debug it?

[fabio_ribeiro]

Hi Pandabrowsky, I hope you are doing well.

I had this same problem. To solve that you need to change a line the License Section:

####################################
### Licenses Service ###
####################################

# URL for licenses service. Default: http://localhost:9200/
#licenses.service.rest.api.url=http://localhost:9200/

# If this is set to true, then the legacy license service is used. Default: false
enable.legacy.licensing=true

[pandabrowski · Accepted solution]

Hi, the problem was two-fold.

First, it was a docker container that was starting, but failed - as the port of the postgres was configured properly, but the host was missing.

adjusting this one led to another problem - that i solved with legacy licensing option.

thanks for your help!

how i debuged it? in the ffolder where docker config file is located i ran:

docker ps
docker-compose -f docker-compose-qlikContainers.yml  logs | grep license | more

[Christopher_Ortega · Accepted solution]

I appreciate your assistance here but ultimately this is not an accepted solution.  Legacy license keys will cease to work in the future and will not be renewed.

The solution is to make sure that your licensing service container is up and working with communication to qlik's licensing host OR if that is not allowed for security reasons to obtain an offline SLK.

[maksim_senin]

Hi,

Please make sure you performed the following step of the installation runbook:

Or also please check this one -

It helped me!

[jamshed07]

I am facing the same error

I tried all the solution but it seems none of them working. Is there any one can help me to get rid if this issue. Is there any document that clear mention these steps?

[jamshed07]

i tried but not working. Is there any other steps which migh miss?

[jamshed07]

Where this command should i write? Could you explain in more detail?

[SunitKapoor]

Below commands worked for me 

 sudo cp /tmp/QDCinstaller/podium/config/qlikContainers.service /etc/systemd/system/

 sudo systemctl daemon-reload

sudo systemctl enable qlikContainers.service

sudo systemctl restart qlikContainers.service