Qlik DataTransfer Error while load

[manojkulkarni]

Hi All,

I have installed Datatransfer in onprem server and trying to upload data to SaaS. I am getting error saying "Reload Failed". I found the below detailed log from script folder. What could be the reason for this error ? Do we need to set any permission for the folder or is service has to run with certain privileges.

Error: Cannot open file: 'lib://qvd/...

System error: Failed to open file in write mode for file: C:\ProgramData\Qlik\DataTransfer\DataUpload\qixdata\con_test\..

[PadmaPriya]

Hello @manojkulkarni 

I doubt if anti-virus is blocking the write permission to the folder.

Please follow below articles:

https://community.qlik.com/t5/Knowledge-Base/During-STORE-command-the-File-Save-occasionally-fails/t...

https://community.qlik.com/t5/Knowledge-Base/Antivirus-exceptions-for-Qlik-Sense-McAfee-Symantec-amp...

Thanks,

Padma Priya

[manojkulkarni]

Thanks for the information. I have checked all the settings nothing is blocked.

Direct file upload is working from the same folder but same is not working through "reload &  upload" action from connection.

Do we have any option to edit the query for customization before reload and upload in DataTransfer.

[stevedark]

Hi @manojkulkarni 

Are you running the Qlik Data Transfer service as Local System or as a named user?

I would try making it a named user account and ensure that the user has full read / write / modify access to that folder. It is a staging area for files going up, so everything goes through there.

The other thing I have found is that the user account that has created the API Key must retain a full professional user on the Sense Tenant. If their licence changes then the data transfer will stop working.

Hope that helps.

Steve

[manojkulkarni]

Thank you for your reply,

I have followed all the steps mentioned in your post but still i am getting the same error message