REST Connection - Qlik Sense

[PodaruAndreea]

Hi,

I have to create a REST connection (see the first image) in Qlik Sense, but after I select "REST" option I am not able to do the next steps, it seems that it is loading but nothing happens (see the second image). I receive this issue only on production, on stage environment is working. Could you please help me to understand why I receive this error?

Image 1:

Image2:

[marksouzacosta]

Hi @PodaruAndreea,

This is Qlik Sense right? Which version on Dev and Prod Server?

Regards,

Mark Costa

[BrandonFontes]

Olá @podnes 
Qual a versão do Qlik Sense instalado nos servidores.
Além disso, existe a possibilidade de reinicialização dos serviços ou servidores?
Também tentou acessar pelo servidor porém via LOCALHOST ou pelo hostname?

[PodaruAndreea]

Hi Mark,

Yes, this is Qlik Sense. The issue is only on Production, on Dev I am able to create a REST connection.

I have now Qlik Sense August 2023 Patch 8 on both environments. 

[PodaruAndreea]

Hi,

I have now Qlik Sense August 2023 Patch 8 on both environments.

I tried to do a restart of the services, but the issue is still present.

[BrandonFontes]

Geralmente quando se cria ambientes multi nó ou com servidores separados de desenvolvimento e produção, no QMC é habilitado apenas para que em determinado servidor deixe a opção de criar aplicativos e afins. Pode ser isso.

Além dessa alternativa (se estiver habilitado o desenvolvimento em ambiente de produção) verifica trocando de navegador.

[marksouzacosta]

You may be facing an implementation issue or a bug.
I know Qlik was having some hard time with the REST Connection drivers around August 2023 release. 
There is a post about that, but it is a different issue (may be related or not): Qlik Sense May 2023 Patch 3 causes REST connection... - Qlik Community - 2096170

I would suggest contacting your partner or Qlik Support.

Regards,

Mark Costa