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Viktor1
Contributor II
Contributor II

0 lines fetched after scheduled task

Dear community,

We are experiencing the following problem with Qlik Sense enterprise version 14.44.9; Nov. 2021: patch SR 4 (even though it happened with the previous version NOV 2020 as well):
-We have an application with connection to MS SQL server (OLE DB data provider). The application data is not updated correctly when the update is run by automatic scheduler. The script log does not report any error, however, the data is not loaded and there is a record "0 lines fetched" in the load script log (see the log file attached). However, if we run the update task manually from QMC, or manually with Load data button everything works correctly.

We have deleted the existing task and created it anew. Output (log) is the same.  What is most intriguing, the log shows the incorrect Qlik Sense version: Qlik Sense Server Version 12.1140.5 which is incorrect since we have 14.44.9.

Can you advise what may be wrong, please?

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1 Solution

Accepted Solutions
Adam_R
Support
Support

Hi Viktor,

In this case, please collect the system logs, make sure that all nodes are on the same exact patch and version, and please open a ticket in the Support Portal, where an engineer will help you.

Support | Qlik Community

 

How To Collect Log Files From Qlik Sense Enterpris... - Qlik Community - 1713168

How to find the Script (Reload) logs in Qlik Sense... - Qlik Community - 1717526

View solution in original post

1 Reply
Adam_R
Support
Support

Hi Viktor,

In this case, please collect the system logs, make sure that all nodes are on the same exact patch and version, and please open a ticket in the Support Portal, where an engineer will help you.

Support | Qlik Community

 

How To Collect Log Files From Qlik Sense Enterpris... - Qlik Community - 1713168

How to find the Script (Reload) logs in Qlik Sense... - Qlik Community - 1717526