Auth0 auth for QS Server and Qlik Cloud - 2 accounts for the same user

[fabricecallegar]

Hello,

I use Qlik Sense Entreprise and Qlik Sense Cloud.
Auth0 is used to authenticate he on premise server and the cloud.

When I log to the cloud, my account is retrieved as auth0|xxxxxxxxxxxxxx
When I log to the Qlik Sense server (to the appropriate Virtual Proxy) with this same user, my account is retrived as my email address.

So there is no match between the cloud and the on premise server and 2 accounts for the same user. it's a problem for the user licence.

Can somebody help me to use the same way for the 2 platforms?

Maybe something to change in the virtual proxy?

Regards

Fab

[MarioC]

I have the same problem

[MarioC]

Did you solve this problem?

[agigliotti]

Hi @fabricecallegar 

I have the same issue using Okta as idP, take a look at https://community.qlik.com/t5/Qlik-Sense-SaaS-Multi-Cloud/double-user-license-attribution-in-a-multi...

Have a nice day and take care.
Best regards
Andrea

[AlexOmetis]

Just logged my journey of discovery and not quite fixing this issue with Azure AD... https://community.qlik.com/t5/Qlik-Sense-SaaS-Multi-Cloud/Avoiding-duplication-of-users-between-QSE-...