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Certificate Error

Hi,

I'm running a 30-day trial version of Qlik Sense platform. When I access the hub I get a security certificate error:

Any idea on how to fix it?

All nodes are installed on same server. Default proxy settings. Same error sign whether I use default or custom virtual proxy. And whether I run in from within the Qlik server or a different server.

Thanks!

Amir.

9 Replies
korsikov
Partner - Specialist III
Partner - Specialist III

the cause of the error has a self-signed certificate. You need to install a valid certificate from trusted CA or simply to enable and use Http.

how to enable http

open QMC -  Proxy - Edit

tab Ports

check Allow HTTP option.

Apply

try open link http qlilkserv /hub

Not applicable
Author

The server name in the url you are typing in to access the hub from the server where sense is installed is not the same server name as referenced during the Qlik Sense install.  If you go to MMC and open the certificates snap-in for local computer, you can identify the name of the cert and it likely matches what you need to type in for the server name in the url.

Not applicable
Author

Thanks. Let's say QlikSer is my Qlik Server. The certificate's "Issued By" name is "QlikSer.domain.com-CA", and "Issued To" is "QlikSer.domain.com".
Only when I access the site from within QlikSer and I type "QlikSer.domain.com" in URL bar, would the certificate turn green (good).

But when I access same "QlikSer.domain.com" from another computer, it is still showing wrong certificate 😕

BTW, I am trying to access the certificate information by clicking on that red-crossed lock on URL bar. Which MMC.exe are you referring to, is it on the QlikSer.domain.com or on the client side? If on the server side, which folder and certificate should I look into: there is QlikClient, QlikSer.domain.com.

Thanks,

Amir.

Not applicable
Author

Thanks Alexander. Http doesn't work when I enable it. It shows 403 error.
As I am using Qlik Sense, how to install a valid certificate from a trusted CA ? Should I export my main certificate from QMC to each client using Qlik Sense in the network?

Not applicable
Author

So the reason you are getting a cert privacy warning on another computer is a result of not having the client certificate installed on that machine, or not having a certificate installed on that other machine that has a relationship with the cert used by the Qlik Sense server.

Here is an article that explains how certificates work in general terms.
Simply put: How does certificate-based authentication work? | Network World

The question eventually becomes how you intend to deploy.  What is a likely scenario for you?  If you have a web server sitting in front of the Qlik Sense server with a certificate trust between them you can potentially, and I emphasize potentially, have the web server side ignore client certificate requests.

zied_ahmed1
Specialist
Specialist

is anyone have a solution for this issue? I tried to enable http but i have internal error ...

olac
Partner - Contributor III
Partner - Contributor III

I am also getting 403 error when trying to enabe http. Is that just a bug?

korsikov
Partner - Specialist III
Partner - Specialist III

Can U provide error msg?

Zahir
Contributor III
Contributor III

Hi,

See if there is some process running on http/port 80. i recently had this issue and killed the running processes on port 80. Restarted the service and http worked fine.

 

Regards,

Zahir ud Din