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robb183
Contributor III
Contributor III

Error Message during PDF Export on Sense February 2021

Hi to everybody!

During export pivot object in PDF, Qlik February 2021 show the message blow,

using Chrome Browser..

robb183_0-1666166826229.png

What can it be caused by?

is there a log that tracks these errors?

 

Many thanx

Robb

 

@support @Albert_Candelario 

Labels (2)
1 Solution

Accepted Solutions
Andrew_Delaney
Support
Support

Hi Robb, the printing service has its own logs which should be found on the node the app has been loaded in.

 

https://community.qlik.com/t5/Official-Support-Articles/Error-message-quot-An-error-occurred-during-... has more details on printing errors

View solution in original post

2 Replies
Eugene_Sleator
Support
Support

Hi @robb183  the logs for this service are found here by default;
 C:\ProgramData\Qlik\Sense\Log\Printing\System

You should also refer to this article although it refer to version April 2020 the resolution may work here also 

Error-message-quot-An-error-occurred-during-export-Please-try 

 

Hope this helps

Andrew_Delaney
Support
Support

Hi Robb, the printing service has its own logs which should be found on the node the app has been loaded in.

 

https://community.qlik.com/t5/Official-Support-Articles/Error-message-quot-An-error-occurred-during-... has more details on printing errors