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mwallman
Creator III
Creator III

HTTPS "Not Secure" message for Qlik Sense in Chrome and not issued by trusted cert authority in IE?

Hi there,

We have Qlik Sense Enterprise installed September 2018.

When users access the Hub or us as admins accessing the QMC we get a "Not secure" message with https.

In Internet Explorer we get a "... was not issued by a trusted certificate authority".

In our Proxies page of the QMC we have supplied the values for:

- Service listen port HTTPS (default)

- Authentication listen port

 

How do we resolve the HTTPS "Not Secure" message for Qlik Sense and similar in IE?

1 Solution

Accepted Solutions
Daniele_Purrone
Support
Support

The alternative to what @ganapati_h said is to distribute the server's CA root certificate to all the clients, via group policies or other solutions. That, of course, would be complicated when the clients are not centrally-managed.

Please consider, in any case,  that the default self-signed certificate will prevent you from opening apps on iOS devices (that's Apple's decision, not Qlik's) on https.
We therefore recommended using a third party certificate issued by a trusted CA authority.

Daniele - Principal Technical Support Engineer & SaaS Support Coordinator at Qlik
If a post helps to resolve your issue, please accept it as a Solution.

View solution in original post

5 Replies
ganapati_h
Partner Ambassador Alumni
Partner Ambassador Alumni

Hi,
By default, Qlik Sense installs a self-signed certificate. You need to install a trusted SSL Certificate(e.g Entrust, Thawte.)

Because its self signed browser throws a warning.

Regards,
GH

Daniele_Purrone
Support
Support

The alternative to what @ganapati_h said is to distribute the server's CA root certificate to all the clients, via group policies or other solutions. That, of course, would be complicated when the clients are not centrally-managed.

Please consider, in any case,  that the default self-signed certificate will prevent you from opening apps on iOS devices (that's Apple's decision, not Qlik's) on https.
We therefore recommended using a third party certificate issued by a trusted CA authority.

Daniele - Principal Technical Support Engineer & SaaS Support Coordinator at Qlik
If a post helps to resolve your issue, please accept it as a Solution.
Mahamed_Qlik
Specialist
Specialist

Hi

Given link is not opening.

Maria_Halley
Support
Support

@mwallman 

Here is the link to the help