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Hi
After new installation of Qlik sense February version, the QRS service isn't starting.
Tried to start it manually via service manager and it failed (1053 error)
My question is how can I investigate it? i see a lot of logs in qlik folder, which one is relevant for my case?
Thanks,
Eli
Hi @EliGohar You can look at logs under
C:\ProgramData\Qlik\Sense\Log\Repository for current
<shared folder provided during installation>\ArchivedLogs\<servername>\Repository for archived logs
Regards,
GH
Hi Eli,
This could be a .NET issue. All similar cases of this with the 1053 error were resolved by upgrading .NET to 4.6.2
Thanks,
Simon
Hi @ganapati_h
Thanks for your reply.
I have 3 folders in the path you provided: Audit, System and trace.
Which one can give me the exact reason for failure?
@simon_minifie - it might be the .NET issue but i don't want to guess, again, i want to find it on logs file.
So you should go to Repository -> Trace -> System.log
You can investigate the system folder. The log will be <servername>_Service_Repository.txt
please see the attached image.
This is the .Net version which installed on the machine.
It's supposed to work with this version?