License Key not shown in List of Licenses

[anna_]

Hello,

I have a License Key that does not show up in https://support.qlik.com/QS_LicenseListPage. It is a valid license that is in use right now so I see no reason why it is not shown for the appropriate account. Right now I cannot request the appropriate Control Number so my Qlik Web Connectors cannot run. Why is this valid License not shown?

Thanks,

A

[Daniele_Purrone · Accepted solution]

Hi @anna_ ,
please, start a Chat with our support team at https://community.qlik.com/t5/Support/ct-p/qlikSupport to have this sorted out!

Cheers! 

[Albert_Candelario · Accepted solution]

Hello @anna_ ,

As @Daniele_Purrone  said, the faster way to have this resolved and into the right direction is opening a chat with us.

Inca se you wonder, the chat is the blue help bubble at the bottom right corner of every Support Page on Qlik Community. 

Cheers,

Albert