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business_intelligence
Contributor III
Contributor III
‎2023-01-03 07:09 AM

PDF Subscription Generating Incorrectly

I have a PDF subscription set up on one of my dashboards that generates an email at the end of every day with a summary of daily, weekly and monthly sales. 

The daily and monthly sales are always correct but for weekly, the PDF always shows a different figure to what the actual report shows. But daily and monthly are consistent and match. 

Any ideas as to what could be causing this?

Help greatly appreciated.

Sophie

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Daniele_Purrone
Support
Support
‎2023-01-04 03:02 AM

Hi @business_intelligence ,
this looks like a potential defect.
Please, log a support case with all the details of your tenant, appID, timestamps for the generation.
It would also be good if you could share the app itself (you can scramble sensitive data by following these instructions).

Thank you!

Daniele - Principal Technical Support Engineer & SaaS Support Coordinator at Qlik
If a post helps to resolve your issue, please accept it as a Solution.
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