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MN2
Contributor III
Contributor III

QMC not working after installation "Starting proxy, waiting for certificates to be installed"

Hello all

I have a problem with my new installation of Qlik Sense vAugust 2021.

After the installation I can't access to qmc or hub.

I tried restarting the services, the server, repairing installation, redoing installation, regenerate certificates...

This morning it worked for a minute, I can access to the qmc and put my licence, so the ports etc are ok, but then the qmc becomes to be really slow and then I have no access.

 

In the proxy log I notice this "Starting proxy, waiting for certificates to be installed"

Any suggestions ?..

 

1 Solution

Accepted Solutions
MN2
Contributor III
Contributor III
Author

It seems to be due to a problem in our server security policy.

I don't know how to delete my post.

 

View solution in original post

5 Replies
Seanog_Murphy
Creator III
Creator III

Hi @MN2,

Id this is single node?
Did you try accessing on the server directly using https://localhost/qmc

Can you see anything in the logs after the line "Starting proxy, waiting for certificates to be installed"?

MN2
Contributor III
Contributor III
Author

Yes it is a new installation of a central node.


@Seanog_Murphy wrote:
Did you try accessing on the server directly using https://localhost/qmc


I tried that, no response either.

This morning it worked again for an hour, then blank page when I try to access.

The new error message in the proxy  logs is "Error during stream authentication as Server"

Seanog_Murphy
Creator III
Creator III

Hi @MN2,

If it worked for some time then it seems the installation was successful.

Can you make sure that there is no firewall causing issues.
Please also let me know if restarting the services as per the article below makes any difference.
https://community.qlik.com/t5/Knowledge/Manual-Start-and-Stop-order-of-Qlik-Sense-services/ta-p/1713...

MN2
Contributor III
Contributor III
Author

It seems to be due to a problem in our server security policy.

I don't know how to delete my post.