Qlik Cloud Tanent not Found

[jd09]

Hello

I have already Created Qlik Cloud Account, But Its showing No Tenants to manage, due to this issues, its is not allowing me to authenticate Qlik Sense Desktop.

Have also gone through related Qlik recourses for the same, but things are not getting clear with available resources.

It would be great ,if I get the detailed Steps for the same, this would be really helpful.

Screenshot attached for reference

Thank You In Advance!!

[diegozecchini]

Hi!
a couple of idea are to verify Qlik Cloud Tenant Association. First login to Qlik Cloud Portal, then check if you have an active tenant associated with your account.

If no tenant is listed, it might be because:
Your Qlik ID (Qlik Account email) does not match the email used for tenant creation.
You haven't been assigned access to a tenant.

Then I would go to Qlik ID Profile ensure the email used in Qlik ID is the same as the one used for your Qlik Cloud tenant.

If the emails do not match, try logging in with the correct email or request access from the tenant admin.

Try these and let me know if you need more support

[jd09]

Hi @diegozecchini 
Thank You for revert.

I have verified the ID''s for both Qlik Account and Qlik Cloud , both are same.

Thank you!

[diegozecchini]

Ok..
When you log in to Qlik Cloud using your Qlik ID and go to Management Console > Tenants, do you see any tenant associated?

If you do not see a tenant listed, it is possible that your account does not have an assigned tenant or you need to request access from the Tenant Administrator of your organization.

For qli ksense desktop please check that your Qlik Cloud account has Professional or Analyzer entitlement because authentication for Qlik Sense Desktop requires this. (Qlik Cloud > Profile Settings > Subscriptions)