Qlik Sense Desktop does not authenticate against SaaS despite link opening in app

[Vintageologist]

Hello,

I am trying to deploy Qlik Sense Desktop against an existing Qlik Sense SaaS implementation.

When I open the tenant site and go to my profile, I can download and install the app. When I then press authenticate, the app opens.



So far, so good - this appears to be the correct behavior.

However, then I attempt to press the button below and nothing happens:


No error message or anything - just nothing, as if the button just had no function at all.

I should have enough rights to do this. Can it be some configuration that is required for the workstation? Specific firewall ports or something?

Thank you!

[Vinay_B · Accepted solution]

Hi @Vintageologist 

Have you checked if the pop ups are blocked in the browser?