Reload tasks of Operation Monitor and License Monitor failed

[LisaRaj]

I am getting the below error while reloading the tasks.

20230605T162341.395+0400 2231 CALL QRS    // Call QRS data AFTER LogContent table is stored

  20230605T162341.395+0400 1234 TRACE Fetching data from Qlik Sense Repository (QRS) database

  20230605T162341.395+0400 1234 Fetching data from Qlik Sense Repository (QRS) database

  20230605T162341.395+0400 1235

  20230605T162341.395+0400 1237 LET NumRowsQRS = 0

  20230605T162341.395+0400 1238 SET QRS_RowCounts = 'QRS Row Counts: '

  20230605T162341.395+0400 1240 For each endpoint in 'monitor_apps_REST_user','monitor_apps_REST_app','monitor_apps_REST_appobject','monitor_apps_REST_task'

    20230605T162341.395+0400 1241 CALL monitor_apps_REST_user

      20230605T162341.396+0400 1262 LIB CONNECT TO 'monitor_apps_REST_user_condensed'

      20230605T162341.820+0400      Connected.

      20230605T162341.821+0400 1264 User:

      20230605T162341.821+0400 1265   Load

      20230605T162341.821+0400 1266    userDirectory & '\' & userId AS UserId,

      20230605T162341.821+0400 1267    [name] AS [User Name],

      20230605T162341.821+0400 1268    userDirectory as [User Directory]

      20230605T162341.821+0400 1270 SQL SELECT

      20230605T162341.821+0400 1271       "userId",

      20230605T162341.821+0400 1272       "userDirectory",

      20230605T162341.821+0400 1273       "name"

      20230605T162341.821+0400 1274   FROM JSON (wrap on) "root"

      20230605T162341.978+0400        3 fields found: UserId, User Name, User Directory,

      20230605T162341.981+0400      Error: The remote server returned an error: (404) Not Found.

      20230605T162341.997+0400      Execution Failed

      20230605T162342.044+0400      Execution finished.

I have updated the passwords  for 'monitor_apps_REST_user','monitor_apps_REST_app','monitor_apps_REST_appobject','monitor_apps_REST_task' in Data connections tab. But still getting same error. Can anyone please suggest a solution?

[Chip_Matejowsky · Accepted solution]

Hi @LisaRaj,

As your issue is related to Qlik Sense monitoring apps Operations Monitor and License Monitor, I'll move this thread from the QlikView > Administration forum to the Qlik Sense > Deployment &  Management forum so that it reaches it's intended audience.

The Error: The remote server returned an error: (404) Not Found error is typically resolved by following Qlik KB article Monitor Apps Fail With Error: QVX_UNEXPECTED_END_OF_DATA: HTTP protocol error 401 (Unauthorized) or .... 

Best Regards

[LisaRaj]

@Chip_Matejowsky  Thank you for the solution. It worked! The issue was related to the connection string.