Repository service errors

[BuTbka]

Hi!
We found a lot of errors in our repository service log 

Spoiler

System.Repository.Repository.Communication.Clients.EngineClient 131 4b47a3d4-acad-4a8f-8337-34a7e45e6c8a DOMAIN\user API call to Engine service was not successful: Failed to get app 'StaticByteSize'. JSON integer 15213334784 is too large or small for an Int32. Path 'reload_meta.peak_memory_bytes', line 1, position 135. at Newtonsoft.Json.JsonTextReader.ParseReadNumber(ReadType readType, Char firstChar, Int32 initialPosition)↵↓ at Newtonsoft.Json.JsonTextReader.ReadNumberValue(ReadType readType)↵↓ at Newtonsoft.Json.JsonTextReader.ReadAsInt32()↵↓ at Newtonsoft.Json.JsonReader.ReadForType(JsonContract contract, Boolean hasConverter)↵↓ at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)↵↓ at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)↵↓ at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)↵↓ at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.SetPropertyValue(JsonProperty property, JsonConverter propertyConverter, JsonContainerContract containerContract, JsonProperty containerProperty, JsonReader reader, Object target)↵↓ at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)↵↓ at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, ...

 I think Int32 is too little(2Gb) to use it for app size in bytes. (Qlik Sense Aug 2023 )

[Filippo_Nicolussi_P · Accepted solution]

Hello @BuTbka 

R&D is aware of such error.

Patches are planed for below versions: 

May 2023 Patch 12, 

August 2023 Patch 9,

November 2023 Patch 3, 

Should be included with February 2024 IR. 

[BuTbka]

Hi @Filippo_Nicolussi_P 
Is that patch already released? I can'f find information about it in resolved defects.

[Filippo_Nicolussi_P]

Hi @BuTbka  

On the download site https://community.qlik.com/t5/Download-Qlik-Products/tkb-p/Downloads 

you could check the versions, patches and "End of Life" dates of each product. 

Yes,  patches are there. 

[BuTbka]

Thanks! But my question is why I can't find anything about resolving this defect on pages like https://community.qlik.com/t5/Release-Notes/Sense-Enterprise-on-Windows-Release-Notes-August-2023-In... ?

[hugo_andrade]

Hi @Filippo_Nicolussi_P ,

Does May 2024 IR include the fix for it?

What would be the defect ID for this fix?

Thank you for the information.

[Lynn_W]

We are on Feb 2024 Patch 8 and still getting these errors.  I looked through the release notes for the patches and don't see a released fix yet.  Is there a planned release for this fix?  I would prefer a fix vs turning it off by editing these files on my multi-node environment.

https://community.qlik.com/t5/Official-Support-Articles/How-to-disable-Base-memory-size-info-and-Sta...

[BuTbka]

If your system is high loaded I suggest to turn it off.
In our case, disabling it significantly reduced CPU load from repository service process and traffic between the central node and the dedicated repository.

[Filippo_Nicolussi_P]

Just to confirm to all that are landing here for the "Failed to get app 'StaticByteSize'. ... "Int32 is too little"  proceed/check article  https://community.qlik.com/t5/Official-Support-Articles/How-to-disable-Base-memory-size-info-and-Sta... for releases fixing with the fix for int32 and the possibility to disable the StaticByteSize calculation.