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BuTbka_RP
Contributor
Contributor

Target Apps Id 00000000-0000-0000-0000-000000000000 after backup restore

We are creating backups by this https://community.qlik.com/t5/Support-Knowledge-Base/How-to-backup-or-restore-the-PostgreSQL-databas... instruction

When it became necessary for us to restore one of them, we found that some of our applications did not work, and the identifier of these applications was zero.

BuTbka_0-1608550031675.png

We have tried different backups, but the result is the same. How can we solve this problem?

1 Solution

Accepted Solutions
rzenere_avvale
Partner - Specialist II
Partner - Specialist II

Hey @BuTbka_RP ,

we need to keep separate a couple of things:

  • roles usually do not give you additional privileges on hub, only on QMC
    (this is not completelly true, since some roles give you access to folder data connections... but let's keep it simple). If you have the RootAdmin role, no other role is required as it is the 'main' role (so the one that has all privileges on QMC)
  • 0 IDs are still expected when you create an application (which is the "parent app" of a just created app? no one, so the 0s in the target app id)

 

You mentioned the restore, so... if you go on QMC > Service Cluster > App folder, can you try to navigate to that path from window's file explorer?
Are you able to reach that folder? I'm guessing the folder is not shared anymore (if you're in the same server) or the service user (the one you can see from window' Services) does not have access to it or the folder is empty...

Riccardo

View solution in original post

4 Replies
rzenere_avvale
Partner - Specialist II
Partner - Specialist II

Hey @BuTbka_RP ,

I believe you're going out of track.
For published applications, like Operations Monitor and License Monitor, it's expected that the Target App Id is set to 00000000-0000-0000-0000-000000000000.
Target App Ids are 'a reference' for unpublished apps and get a value only when you duplicate an app already published. That way, if you have the right privileges, you'll be able to publish and replace the app directly from the Hub.

So... my question here is: what is the 'real' issue you're seeing?

I hope this helps,
Riccardo

 

BuTbka_RP
Contributor
Contributor
Author

@rzenere_avvale, thanks for reply!

I have maximum privileges:

BuTbka_0-1608552930699.png

There are a lot of apps with the 0 target ID

BuTbka_1-1608553038853.png

But I can not duplicate any of them.

BuTbka_9-1608553410179.png

*Can not duplicate

Or open

BuTbka_8-1608553369550.png

*Can not find app

rzenere_avvale
Partner - Specialist II
Partner - Specialist II

Hey @BuTbka_RP ,

we need to keep separate a couple of things:

  • roles usually do not give you additional privileges on hub, only on QMC
    (this is not completelly true, since some roles give you access to folder data connections... but let's keep it simple). If you have the RootAdmin role, no other role is required as it is the 'main' role (so the one that has all privileges on QMC)
  • 0 IDs are still expected when you create an application (which is the "parent app" of a just created app? no one, so the 0s in the target app id)

 

You mentioned the restore, so... if you go on QMC > Service Cluster > App folder, can you try to navigate to that path from window's file explorer?
Are you able to reach that folder? I'm guessing the folder is not shared anymore (if you're in the same server) or the service user (the one you can see from window' Services) does not have access to it or the folder is empty...

Riccardo

BuTbka_RP
Contributor
Contributor
Author

@rzenere_avvale , Thanks! Problem was in share - was closed after restore.