I installed February 2018 on a new Windows 2012 R2 server in a single node environment. I have not been able to refresh the included monitoring apps (license and operations). When I look at the logs, both end with:
2018-04-18 07:04:30 0625 LET NumRowsQRS = 0
2018-04-18 07:04:30 0626 SET QRS_RowCounts = 'QRS Row Counts: '
2018-04-18 07:04:30 0628 For each endpoint in 'monitor_apps_REST_license_user','monitor_apps_REST_license_login','monitor_apps_REST_user','monitor_apps_REST_license_access','monitor_apps_REST_app'
2018-04-18 07:04:30 0629 CALL monitor_apps_REST_license_user
2018-04-18 07:04:30 0649 LIB CONNECT TO 'monitor_apps_REST_license_user'
2018-04-18 07:05:00 Error: Connection aborted (System error: ***)
2018-04-18 07:05:00 Execution Failed
2018-04-18 07:05:00 Execution finished.
I have run a number of times. Every time there is exactly 30 seconds between LIB CONNECT and the error. I tried updating the default monitor_apps_REST_license_user connection string by changing localhost to the FQDN, but that didn't work. I tried increasing the timeout from 900 (not a multiple of 30, but worth a shot) to 9000, but that had no impact. The connection string is set to use the service account (default setting) which is a member of the administrator group on the server.
Any suggestions?
