Upgrade Failed (Product: PostgreSQL125 -- Installation failed skip) on one rime node during may 2022 upgrade

[atarmouniaLMG]

Hi, 

In our multi-nodes Architecture with QlikSense Entreprise on windows, we have process an upgrade from septembre 2021 to may 2022 patch 5, during the upgrade all goes well in the central node and the proxy nodes, except in in the scheduler/failOver Node, the upgrade fail with error (Product: PostgreSQL125 -- Installation failed ), our postgress Database are not loacted in central node machine but separately in AWS RDS Service with the version 12.5, for the moment even the old version can't work because of qlik sense repository service keeps stopping, i looked in log and i found the erreur message (fatal exception during startup unable to update database to match the current model because there are pending changes ).

I have performe deleting Certificat and regenration or importing the old buckup certificat.

i have 12.5 in my AWS RDS postgress and that work fine for others nodes.

i try to uninstall QlikSense and also i get error that the demande to uninstall patch 5 manually ,

please can you provide assistance,

Thank you.

[Ray_Strother · Accepted solution]

Hello ,

Take a look at these article and confirm you have followed the process':

1. Installing and uninstalling Qlik Sense Patches

https://community.qlik.com/t5/Knowledge/Installing-and-uninstalling-Qlik-Sense-Patches/ta-p/1812001

2. Unable to uninstall Qlik Sense Patches

https://community.qlik.com/t5/Knowledge/Unable-to-uninstall-Qlik-Sense-Patches/ta-p/1864734

3. How to uninstall and reinstall Qlik Sense without loosing settings and data

https://community.qlik.com/t5/Knowledge/How-to-uninstall-and-reinstall-Qlik-Sense-without-loosing/ta...

[atarmouniaLMG]

Thank you @Ray_Strother  for replying, the second worked fine for us.