an error has occured

[sh_mankavi]

I see this error during installation

for detailed information see the log file 

[rubenmarin]

Hi, there is no error message or log.

[HeshamKhja1]

@sh_mankavi , can you share the error message or attach logs?

[sh_mankavi]

hi . where the log saved?

[sh_mankavi]

hi . where the log saved

[HeshamKhja1]

In C:\Users\<user>\AppData\Local\Temp

Can you please share what version of Qlik Sense are you installing? are you installing on windows server?

[sh_mankavi]

im installing  enterprise desktop 19

[HeshamKhja1]

So it seems you ran the installer twice?

It took some time then failed in the first time? and then you ran the second and it immediately failed?

If that is the case, then I know it is lame, but did you try to restart the machine and the attempting the installation again?

If it is not the case, can you check if PostgreSQL 14.8 is installed on your machine? and do you have a service in your services named "postgresql-x64-14 - PostgreSQL Server 14"?

[sh_mankavi]

hi

with regard

im checked your soloution

reseting my computer and doesnt exist servise  postgresql

this log for today

[HeshamKhja1]

Check this article:

https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-Desktop-or-Server-Install-Fails-F...