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good morning,
during the installation on windows server 2019 of QlikSense Enterprise Feb 2023 we had this errore: Qlik Sense Desktop or Server Install Fails - Failed to Install MSI Package.
The installation aborted and reverted back.
In attachment the log file.
Hello,
the issue with the attached logs is in the service dispatcher config it cannot resolve the name of your database host.
CAQuietExec: DataPrepService configuration started.
CAQuietExec: AVVISO: Skiping the database initialization. No superuser or password specified.
CAQuietExec: Creating schema 'dataprep_service'.
CAQuietExec: Error executing database command "SELECT 1 FROM information_schema.schemata WHERE schema_name = 'dataprep_service'":
CAQuietExec: psql: error: conversione del nome host "mpeita-qlik.mpeplastics.com" in indirizzo fallita: Unknown host
CAQuietExec: In C:\Program Files\Qlik\Sense\DataPrepService\install\install-utils\Postgres.ps1:109 car:9
CAQuietExec: + throw "Error executing database command "" ...
CAQuietExec: + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
CAQuietExec: + CategoryInfo : OperationStopped: (:) , Exception
CAQuietExec: + FullyQualifiedErrorId : Error executing database command "SELECT 1 FROM information_schema.schemata WHERE schema
CAQuietExec: _name = 'dataprep_service'": psql: error: conversione del nome host "mpeita-qlik.mpeplastics.com" in indirizzo fal
CAQuietExec: lita: Unknown host
CAQuietExec:
CAQuietExec: Error 0x80070001: Command line returned an error.
CAQuietExec: Error 0x80070001: QuietExec Failed
CAQuietExec: Error 0x80070001: Failed in ExecCommon method
CustomAction CA_SetupDPS returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (D0:80) [17:53:45:326]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (D0:80) [17:53:45:326]: User policy value 'DisableRollback' is 0
MSI (s) (D0:80) [17:53:45:326]: Machine policy value 'DisableRollback' is 0
Action ended 17:53:45: InstallFinalize. Return value 3.
In the configuration for the share you just use the servername mpeita-qlik not the FQDN.
try to ping the FDQN mpeita-qlik.mpeplastics.com, to see what ip adress you get back.
best regards
Sebastian
Hello,
the issue with the attached logs is in the service dispatcher config it cannot resolve the name of your database host.
CAQuietExec: DataPrepService configuration started.
CAQuietExec: AVVISO: Skiping the database initialization. No superuser or password specified.
CAQuietExec: Creating schema 'dataprep_service'.
CAQuietExec: Error executing database command "SELECT 1 FROM information_schema.schemata WHERE schema_name = 'dataprep_service'":
CAQuietExec: psql: error: conversione del nome host "mpeita-qlik.mpeplastics.com" in indirizzo fallita: Unknown host
CAQuietExec: In C:\Program Files\Qlik\Sense\DataPrepService\install\install-utils\Postgres.ps1:109 car:9
CAQuietExec: + throw "Error executing database command "" ...
CAQuietExec: + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
CAQuietExec: + CategoryInfo : OperationStopped: (:) , Exception
CAQuietExec: + FullyQualifiedErrorId : Error executing database command "SELECT 1 FROM information_schema.schemata WHERE schema
CAQuietExec: _name = 'dataprep_service'": psql: error: conversione del nome host "mpeita-qlik.mpeplastics.com" in indirizzo fal
CAQuietExec: lita: Unknown host
CAQuietExec:
CAQuietExec: Error 0x80070001: Command line returned an error.
CAQuietExec: Error 0x80070001: QuietExec Failed
CAQuietExec: Error 0x80070001: Failed in ExecCommon method
CustomAction CA_SetupDPS returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (D0:80) [17:53:45:326]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (D0:80) [17:53:45:326]: User policy value 'DisableRollback' is 0
MSI (s) (D0:80) [17:53:45:326]: Machine policy value 'DisableRollback' is 0
Action ended 17:53:45: InstallFinalize. Return value 3.
In the configuration for the share you just use the servername mpeita-qlik not the FQDN.
try to ping the FDQN mpeita-qlik.mpeplastics.com, to see what ip adress you get back.
best regards
Sebastian