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user access doesn't deallocate

Hello everybody!

I've got a strange issue on my QS server: User CAL is quarantined more than a week (10 dqys and more), but still are marked as Quarantined.. cant be deallocated so...

Could someone give an idea how to solve the problem?

Screenshot_1.jpg

Regards,

Alexa

1 Reply
sfatoux72
Partner - Specialist
Partner - Specialist

Hi Alexa,

Have you try to reinstate it and to remove it just after.