Access Denied after Qlik October update on Natural Language Insights object

[William_Wistam]

This morning, our Qlik SaaS users encountered an 'Access Denied' error. After a few trials and errors, I discovered that removing the 'Natural Language Insights' object resolved the issue. Please refer to the picture below.

Has anyone else experienced the same issue?

Additionally, this morning, I received an email from Qlik regarding an 'updated Natural Language Insights' object.

Is this just a coincidence? Please let me know.

Thanks,

Will

[Richard_T · Accepted solution]

Hi William,

Good day! Thank you for this information and we reported this to our developers to look at it which they already fix it.

Can you please try again and let us know if you still having the same problem or not?

Thanks in advance

[William_Wistam · Accepted solution]

Hi @Richard_T ,  I have reached out to the end users. I will let you know as soon as I hear anything back from them. Thanks for your prompt reply.

[Daniele_Purrone · Accepted solution]

Hi @William_Wistam ,

you might need to unpublish-republish in order for the sheet to work. Please, let us know if you got any feedback!

[William_Wistam]

Thanks @Daniele_Purrone  and @Richard_T !!! I reached out to the end users, and they were able to access it today.

[William_Wistam]

It's working, no more access denied, but something has changed; it now only shows one line of summary, which is the total number of packages, and no longer displays other summary analyses. 😞

[Daniele_Purrone]

Hi @William_Wistam , I'm checking this internally

[Daniele_Purrone · Accepted solution]

Hi @William_Wistam , please start chat with Support mentioning this discussion so that we can investigate this further.
We would need more details about what were the selections and how it looked before migration. Thanks!