Unlock a world of possibilities! Login now and discover the exclusive benefits awaiting you.
I have embedded a Qlik Sense iframe into my web application. I am using JWT for automatic login.
I have set my virtual proxy to stop session after 10 minutes of inactivity.
Indeed, after 10 minutes of inactivity of a user i get the qlik sense message 'session timed out'.
In 90% of cases this works.
But in the last week there have been four seperate cases where the following happened:
-user goes to the iframe. looks around for a few minutes.
-user leaves browser open, goes to different browser tabs, does other stuff.
-after 6 hours user returns to the original browser tab. qlik sense iframe is still active. and 6 hours have been deducted from my analyzer capacity minutes!
Please help. I had to take down the entire app because the minutes are spent :(:(
Notes
-using newest Qlik sense enterprise version.
-using chrome. also newest version.
-the underlying qlik sense dashboard is updating only once a day, at night.
Meanwhile someone else have different ideas on this topic, please open a support case on our support portal.