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poojashribanger
Creator II
Creator II

Qliksense Iframe issue

Hi All,

I am getting below error although there is only 1 active session accessing the application.

Could someone please help on this issue

poojashribanger_0-1724058161250.png

Thanks in Advance,

Poojashri

Labels (3)
1 Solution

Accepted Solutions
alex_colombo
Employee
Employee

In the proxy logs you should see five sessions for same user. Starting from this you have to understand why and how these sessions are created. Remmeber that you create a Proxy session when you open a Qlik Sense app from a specific device. If you open same app on two different browser, this is two sessions. If you open same app in two browsers tabs, this is one session.

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8 Replies
alex_colombo
Employee
Employee

Hey @poojashribanger , could you please share your code? Is this a mashup? It is deployed on Qlik web server? Which authentication method you are using?

poojashribanger
Creator II
Creator II
Author

.

alex_colombo
Employee
Employee

I'd like to check your javascript code where you are establishing connectiong with Qlik. What you have shared it is just an HTML file which is imporinting bundled JS files. Please share  JS files source code.

poojashribanger
Creator II
Creator II
Author

.Code

alex_colombo
Employee
Employee

Everything seem correct from a code point of view. You should trouble shoot the issue looking into Proxy logs file and from an acrchitectural point of view.

poojashribanger
Creator II
Creator II
Author

Thanks for reviewing.

Just to confirm, Is there anything else that i might have missed other than checking the logs.

Because i did check the log and couldn't find anything.

alex_colombo
Employee
Employee

In the proxy logs you should see five sessions for same user. Starting from this you have to understand why and how these sessions are created. Remmeber that you create a Proxy session when you open a Qlik Sense app from a specific device. If you open same app on two different browser, this is two sessions. If you open same app in two browsers tabs, this is one session.

poojashribanger
Creator II
Creator II
Author

Thanks for your response,

we found that issue was with proxy server,