In Qlik Sense February 2021 Video player of Dashboard bundle, if used folder location path at URL, to insert MP4 video in an app, below error appeared-
"The media could not be loaded, either because the server or network failed or because the format is not supported"
![Sweta_Sharma_0-1619189178303.png Sweta_Sharma_0-1619189178303.png](https://community.qlik.com/t5/image/serverpage/image-id/53573iC1998658A35C5752/image-size/large?v=v2&px=999)
Environment:
Resolution
This is working as designed.
Cause
Only direct https or http URL links are supported to be used in Video player URL, file /folder paths are not supported.
Related Content
https://help.qlik.com/en-US/sense/February2021/Subsystems/Hub/Content/Sense_Hub/Visualizations/Dashb...