How often are Qlik licenses updated and refreshed?

[Sonja_Bauernfeind]

Qlik Product licenses synchronize with the license servers at different intervals depending on the product and license activation. Obtaining new license information tells the product what features are enabled, while user assignments synchronizes user assignments across multiple sites. 

Content:

• How frequently does Qlik Sense Enterprise on Windows update its license information?
• How frequently does Qlik Cloud update its license information?
• How frequently does QlikView update its license information?

How frequently does Qlik Sense Enterprise on Windows update its license information?

If Qlik Sense Enterprise on Windows was licensed using a Signed License Key, it will retrieve its License Definition File:

• on initial activation
• every 24 hours

User assignments will be synchronized every 10 minutes.

This means a new feature enabled on your license may take up to 24 hours to unlock, while users will synchronize across multiple sites within approximately 10 minutes but no longer than 20.

If Qlik Sense Enterprise on Windows was licensed using the legacy LEF file, it will retrieve an update from the LEF server:

• on initial activation
• on a manual refresh
• every time the services restart (Repository Service)
• every 24 hours after the last refresh (such as Service or Server restart)

Users are not synchronized.

How frequently does Qlik Cloud update its license information?

Qlik Cloud has changes pushed from the license backend to the tenant immediately. Users are synchronized between tenants and on premise sites at a 10 minute interval.

This means a new feature enabled on your license will unlock immediately, while users will synchronize across multiple sites within approximately 10 minutes but no longer than 20.

How frequently does QlikView update its license information?

If QlikView was licensed using a Signed License Key, it will retrieve its License Definition File:

• on initial activation
• every 24 hours

User assignments will be synchronized every 10 minutes.

This means a new feature enabled on your license may take up to 24 hours to unlock, while users will synchronize across multiple sites within approximately 10 minutes but no longer than 20.

If QlikView was licensed using the legacy LEF file, it will retrieve an update from the LEF server:

• every 30 days. The setting DaysToNextLicenseCheck in the settings.ini file is by default set to 30. This can be modified.
• on initial activation (when a local LEF is not presented)
• on manual refresh
• if the LEF is faulty, e.g. checksum error, product level error, expired timelimit etc

Users are not syncronised.

The QlikView Local Client will attempt to contact the Qlik LEF server based on DaysToNextLicenseCheck in the settings.ini This is by default set to 30. This can be modified.

 The above "Every 30 days" does not apply to the Publisher. Publisher license needs to be updated manually.

Environment:

Qlik Sense Enterprise on Windows  
Qlik Cloud  
Qlik Sense Business  
QlikView  

[martinpohl]

Hello @Sonja_Bauernfeind ,

I have a question to this:

while users will synchronize across multiple sites within approximately 10 minutes but no longer than 20

This means that the server will get the information from multi server installations at least every 20 minutes. Do we get the license allocations only or also some information like last license used?

At the moment, a customer has two installations within the same license number and they can see which user is allocated, but not when the license was used at the other server, only user information from their own server.

Thank you

[Sonja_Bauernfeind]

Hello  @martinpohl 

This is correct. Each environment will only show its own last used date and information. If you are interested in having this behaviour changed, I recommend logging an idea in our idea section.

All the best,
Sonja 

[martinpohl]

Good to know.

Thank you.

Regards