User are requested to re-enter their credentials when they launch an On-Demand request from a device not running windows, for example a Mac computer.
This does not happen to the same users when working on Windows OS machines.
Cause
When an On-Demand request is launched, the user credentials are passed to NPrinting by the Integrated Windows authentication (IWA).
This functionality is only available on Windows machines. The credentials entered when the user has logged to Qlik Sense can't be passed if IWS is not active, as happens on any devices that does not run a Windows OS.
Resolution
This is due to a limitation on the operating systems and can't be fixed by Qlik.
Environment
- Qlik NPrinting all supported releases.
