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Jul 18, 2024 9:04:37 AM
Jul 21, 2020 2:09:31 PM
Content:
While the first option is to upgrade to the latest and current release, some companies adopt a latest release minus one version policy. The idea is to upgrade to a version that has been in the field longer and has received any needed service packs. But there are things to be considered when choosing:
Always verify compatibility of your clients or driver software for certified endpoints. Upgrading your endpoints can drive an upgrade of Qlik Replicate, or it can prevent you from upgrading to the latest version.
Each supported Qlik Replicate version has its supported target and source endpoints listed on the Qlik help site:
Does your operating system support the version of Qlik Replicate you want to upgrade to? Verify the supported platforms for your version:
If you use Qlik Enterprise Manager or Qlik Compose, review compatibility with Qlik Replicate:
Detailed instructions on how to upgrade your version of Qlik Replicate (on Windows and Linux) can be found on the official Help Site (Setting up Qlik Replicate on Windows).
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1. Does this issue occur in your Production Environment (Not QA/Test/Dev etc)? Do you have a workaround?
This is in PROD
2. Is the issue with one task or all tasks?
All PostgreSQL Tasks
3. Is it a brand new task? Has anything changed in the environment or the design of the task?
This is Old Task . There was upgrade in PostgreSQL Version to 12.x
4. If this is related to an upgrade have you followed the steps for backing out of an upgrade?
a. Replicate: https://community.qlik.com/t5/Qlik-Support-Knowledge-Base/Qlik-Replicate-Upgrade-Guide/ta-p/1729651
b. Compose: https://help.qlik.com/en-US/compose/August2021/Content/ComposeDWDL/Main/DW/Installation%20and%20Setu...
How much time will upgrade take ?
5. Have you attached the relevant info/files to the ticket? Please refer:
a. Replicate https://help.qlik.com/en-US/replicate/November2021/Content/Global_Common/Content/SharedEMReplicate/M...
6. Please provide your direct phone number to call in case it's needed
EDITED: We have edited out personal contact information.
Hey @pillaikapil256 ,
How much time will upgrade take ? -> Replicate upgrades do not take a long time to apply, but there are pre-upgrade steps which ensure a successful upgrade. We highly recommend testing upgrades on a lower DEV or TEST environment before applying to PROD.
Based on your description, I recommend opening a Support case so we can assist you and gather relevant details.
Please follow this link to create a new case:
https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992
Thank you,
Kelly
1) On Production Environment
2) It's For All Task
3) This Is Old Task, but Endpoint Connection is New
4) Not Related to Upgrade
5) Already Attached
Hey @pandurangarsule ,
If you are trying to submit details related for a Support Case please open a new request via:
1. Support Case - > Open a new case
2. Start a new live chat to get help opening a case
Thanks,
Kelly